Legal & Compliance
This page summarises our Terms, UK-specific data protection practices, cookies policy and consumer rights. Read these sections carefully — they set out the legal relationship between you and Ronvika.
Terms of Service
These Terms govern your use of ronvika.com and any services provided by Ronvika in the United Kingdom. By accessing our site or ordering services, you agree to these Terms. If you do not accept them, do not use the site.
Services and Orders
We provide culinary concepts, advisory, and menu services. Any proposals or contracts will set out scope, fees, delivery timelines and cancellation rights. Estimates are non-binding until confirmed in writing.
Limitation
To the fullest extent permitted by law, Ronvika's liability for any claim arising out of or in connection with our services is limited to direct losses and capped at the amount paid for the relevant services. We are not liable for indirect or consequential losses.
Quick facts
- Brand: Ronvika
- Registered Address: 18 Heathfield Grove, Streatham, London SW16 1RT
- Telephone: + (44) 795 831-26-47
- Email: ronvika@hotmail.com
- Governing law: England & Wales
Privacy & Data Protection (UK GDPR)
We process personal data in line with the UK GDPR and the Data Protection Act 2018. Personal data is collected for legitimate purposes such as providing services, communicating with clients, and fulfilling legal obligations.
Lawful basis
Depending on context, lawful bases include performance of a contract, legitimate interests, legal compliance, and consent where required.
Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected and to meet legal and regulatory obligations.
Data Protection Officer
S. Kaur — ronvika@hotmail.com
You may contact our DPO to exercise your rights, raise concerns, or request records.
Cookies & Tracking
We use cookies to improve site performance, analytics and personalisation. You can accept or decline non-essential cookies via our cookie banner; essential cookies are required for site functionality.
| Type | Purpose | Duration |
|---|---|---|
| Essential | Site functionality | Session |
| Analytics | Usage statistics | Up to 2 years |
| Preferences | Personalisation | 1 year |
For full details see our Privacy Policy.
Data Subject Access & Requests
If you wish to exercise your rights (access, rectification, erasure, restriction, portability, or objection), submit a request below. We will respond within one month in accordance with UK GDPR; complex requests may take up to three months with notice.
Consumer Rights & Returns (UK)
Where applicable, consumers in the UK benefit from statutory rights under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. For goods ordered, you generally have a 14-day cancellation period for distance contracts, unless otherwise stated.
Complaints about goods or services should be raised promptly. Refunds, repairs or replacements will be handled in accordance with legal obligations and the contract terms.